Terms of Service

1. Acceptance of Terms

By accessing or using OneBox ("Service," "Platform," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

OneBox is a social media management platform that provides:

• Unified inbox for multiple social media platforms
• Message and comment synchronization
• Response management tools
• Team collaboration features
• Analytics and reporting (where applicable)

3. Account Registration

3.1 Eligibility

You must be at least 18 years old to use our Service. By registering, you represent that you have the legal capacity to enter into a binding agreement.

3.2 Account Security

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access
• You are responsible for all activities that occur under your account
• You may not share your account with others

3.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.

4. Social Media Account Integration

4.1 Authorization

When you connect social media accounts to OneBox, you authorize us to access and manage messages, comments, and related content on your behalf.

4.2 Platform Compliance

You must comply with the terms of service of each connected social media platform. We are not responsible for changes to third-party platform policies that may affect our Service.

4.3 Revocation

You may revoke OneBox's access to your social media accounts at any time through your account settings or directly through the social media platform.

5. Acceptable Use Policy

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Send spam, unsolicited messages, or engage in harassment
• Distribute malware or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Impersonate others or misrepresent your affiliation
• Collect user data without consent
• Use the Service for illegal activities

6. User Content

6.1 Ownership

You retain ownership of all content you create, post, or manage through our Service. You grant us a limited license to process and display this content as necessary to provide our Service.

6.2 Responsibility

You are solely responsible for the content you post through our Service. We do not endorse or control user content and are not responsible for its accuracy or legality.

6.3 Content Moderation

We reserve the right to remove or moderate content that violates these Terms or applicable laws, but we are not obligated to do so.

7. Subscription and Billing

7.1 Pricing

Current pricing is available on our website. We reserve the right to change pricing with 30 days' notice to existing subscribers.

7.2 Payment

• Subscriptions are billed in advance on a monthly or annual basis
• You authorize us to charge your payment method automatically
• Failed payments may result in service suspension

7.3 Refunds

Refunds are provided at our discretion. Contact our support team to request a refund.

7.4 Cancellation

You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period.

8. Service Availability

While we strive to provide reliable service:

• We do not guarantee uninterrupted or error-free service
• Scheduled maintenance may temporarily interrupt service
• Third-party platform issues may affect functionality
• We reserve the right to modify or discontinue features

9. Intellectual Property

9.1 Our Rights

OneBox and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

9.2 Trademarks

Our trademarks and trade dress may not be used without our prior written permission.

10. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

11. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid in the past 12 months
• We are not responsible for third-party platform actions or policies
• We are not liable for data loss or service interruptions

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Indemnification

You agree to indemnify and hold harmless OneBox and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of third-party rights
• Your user content

14. Termination

14.1 By You

You may terminate your account at any time by contacting support or using account settings.

14.2 By Us

We may suspend or terminate your account if:

• You violate these Terms
• You fail to pay applicable fees
• Your use poses a security risk
• Required by law

14.3 Effect of Termination

Upon termination:

• Your access to the Service will cease
• Data may be deleted according to our retention policy
• Outstanding fees remain due
• Certain provisions of these Terms survive termination

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or prominent notice on our platform. Continued use of the Service after changes constitutes acceptance of the new Terms.

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

16.2 Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except for disputes that may be taken to small claims court.

16.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OneBox.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

18. Contact Information

For questions about these Terms, please contact us at:

• Email: legal@onebox.social
• Address: OneBox, Inc., 123 Tech Street, San Francisco, CA 94105
• Support: support@onebox.social

19. Acknowledgment

By using OneBox, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.